There are 3 approaches to exempt tax for non-registered VAT customers:
Approach #1
- From the app admin page, find WHOLESALER REGISTRATION FORM
- Click Registration management > edit the customer you want
- In Approve/Reject customer account, you can see Tax Exempt checkbox
- Please tick this option > click Save
Approach #2
- Access Shopify Admin => Customers
- Edit a customer => Find Manage Tax
- Uncheck Collecting tax
- Click Save to apply the changes
Approach #3
- From the app admin page, find WHOLESALER REGISTRATION FORM
- Click Form, edit the form you want
- In Auto tax-exempt, select Yes
- Click Save to apply the changes
Note:
- Approach #1 and #2 are applied to an individual customer manually
- Approach #3 is automatically applied to all approved customers
Hope this helps!
Let me know if you need further assistance. We are happy to help.