Most of the time, there might be incompatibilities between the app and the theme. No worries because we will try to help.
Please follow:
- Check the compatibility score between the app and the theme: Go to the Login to See Price> Install > Check theme compatibility now

- Contact us at sales@bsscommerce.com if the score is lowered than suggested.
- Accept the collaborator request we send to your admin or your email.
- Finally, stay tuned to our update on the fix.