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  5. Why are the restricted product(s) shown on the search box?

Why are the restricted product(s) shown on the search box?

Please take note that our B2B Login Access Management app works to lock the page(s).

The search bar unfortunately is not a page. Thus, we cannot lock the function. Customers can still see the products when they search, however, when they click on the products, a password field/login form/custom message is shown.

If you really do not want to sneak any information about the restricted products, you had better disable the search function. Or, you should install a Search and Filter app that allows choosing what to show on the search box.

Or you can add us as a staff account so that we can look into your theme and see if it is customizable.

Go to Admin >  Settings > Account > Create Staff Account. In the email fill in sales@bsscommerce.com and tick these options: Products/Customers/Apps/Themes/Pages/Navigations/Settings.

We promise to be careful while checking your problem. After that, you can remove our access to your page right away.

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