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  5. Why are customers not able to create their account or setup their account?

Why are customers not able to create their account or setup their account?

When you lock specific page types (FREE version) or specific products/collections/pages (PAID version), it makes sense to display the login form with a Create an account button or link for non-signed-up customers.

However, always remember to enable the accounts. Otherwise, the Create an account link will end up to be a 404 or be redirected to Homepage.

To check, please go to Settings > Checkout

Under Customer accounts. choose 'Accounts are optional'

Hope the answer is helpful. Let us know at sales@bsscommerce.com if you need further help.

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